Privacy Policy

Introduction

Welcome to PropStays ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or utilize our property management services.

We are committed to protecting your privacy and ensuring the security of your personal information. By using our services, you consent to the data practices described in this policy.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account or register for our services
• Use our property management platform
• Book a demo or contact our sales team
• Subscribe to our newsletter
• Submit maintenance requests or support tickets
• Participate in surveys or promotions

This information may include:

• Name, email address, phone number, and physical address
• Company name and property details
• Payment information (processed securely through third-party providers)
• Property documents, tenant information, and rental agreements
• Communication preferences and feedback

Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (if you enable location services)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

Sharing & Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist in operating our platform, including:

• Cloud hosting providers (AWS, Google Cloud)
• Payment processors (Razorpay, Stripe)
• Email service providers
• Analytics and monitoring tools
• Customer support platforms

Legal Requirements

We may disclose information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• To protect our rights, property, or safety
• In connection with mergers, acquisitions, or asset sales

Data Security

We implement robust security measures to protect your personal information:

Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device that help us:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Personalize content and recommendations
• Improve website performance and functionality

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain features of our platform.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: