Terms of Service
Please read these terms carefully before using PropStays. By accessing or using our platform, you agree to be bound by these terms.
1. Agreement to Terms
By accessing or using PropStays ("we," "our," "us"), including our website, mobile application, and related services (collectively, the "Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Platform.
These Terms apply to all users of the Platform, including property owners, property managers, tenants, and guests. By using the Platform, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.
Binding Agreement
These Terms constitute a legally binding agreement between you and PropStays. Please read them carefully.
2. Account Registration
To access certain features of the Platform, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
You are responsible for maintaining the confidentiality of your password. PropStays will not be liable for any loss or damage arising from your failure to protect your account.
3. Services Provided
PropStays provides a property management platform that includes, but is not limited to:
Property Management
Tools to manage properties, rooms, and occupancy
Tenant Management
Digital tenant onboarding, documents, and communication
Payment Processing
Automated rent collection and payment tracking
Analytics & Reports
Real-time insights and performance metrics
4. Payments, Fees & Subscriptions
Some features of the Platform require payment of fees. By using paid features, you agree to pay all applicable fees.
Subscription Plans
We offer various subscription plans with different features and pricing. Details are available on our Pricing page. All subscription fees are billed in advance on a monthly or annual basis.
Payment Processing
Payments are processed securely through third-party payment processors. You authorize us to charge your selected payment method for all fees incurred. All fees are non-refundable except as required by law.
Cancellation & Refunds
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. No refunds are provided for partial billing periods.
5. User Content
You retain ownership of any content you submit, post, or display on the Platform ("User Content"). By submitting User Content, you grant PropStays a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing our services.
You represent and warrant that:
- You own or have the necessary rights to your User Content
- Your User Content does not violate any third-party rights
- Your User Content complies with these Terms and applicable laws
We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable.
6. Prohibited Uses
You agree not to use the Platform for any unlawful purpose or in any way that could damage, disable, or impair our services. Prohibited activities include:
Violation of these prohibitions may result in immediate termination of your account and legal action.
7. Intellectual Property
The Platform, including its code, design, features, and content, is owned by PropStays and protected by copyright, trademark, and other intellectual property laws. You may not:
- Copy, modify, or distribute our software or content without permission
- Reverse engineer or decompile any part of the Platform
- Remove any copyright or proprietary notices
- Use our trademarks without written consent
PropStays, the PropStays logo, and all related marks are trademarks of PropStays.
8. Termination
We may terminate or suspend your account and access to the Platform immediately, without prior notice, for any reason, including:
- Violation of these Terms
- Non-payment of fees
- Fraudulent or illegal activity
- At our sole discretion
Upon termination, your right to use the Platform will cease immediately. Sections that by their nature should survive termination will survive, including payment obligations, intellectual property rights, and limitation of liability.
9. Limitation of Liability
To the maximum extent permitted by law, PropStays and its affiliates, officers, employees, and agents shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, data, or business opportunities
- Damages arising from your use or inability to use the Platform
- Any unauthorized access to or use of your data
Our total liability for any claims arising from these Terms shall not exceed the amount you paid us in the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so these limitations may not apply to you.
10. Disclaimer of Warranties
The Platform is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied. We do not warrant that:
- The Platform will be uninterrupted, secure, or error-free
- Results obtained from the Platform will be accurate or reliable
- Any errors in the Platform will be corrected
- The Platform will meet your specific requirements
11. Indemnification
You agree to indemnify, defend, and hold harmless PropStays and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses arising from:
- Your use of the Platform
- Your violation of these Terms
- Your violation of any third-party rights
- Your User Content
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Ahmedabad, Gujarat.
13. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes by posting the new Terms on this page and updating the "Effective Date." Your continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms, please contact us:
Phone
+91 90814 45024Address
Ahmedabad, Gujarat, India
Website
www.propstays.comImportant Notice
These Terms constitute the entire agreement between you and PropStays regarding your use of the Platform. If any provision of these Terms is found to be invalid, the remaining provisions will remain in full force and effect.